The San Francisco Public Library has issued these procedures to improve its ability to provide public records under the San Francisco Sunshine Ordinance, SF Administrative Code Chapter 67, and the California Public Records Act, Government Code Section 6250 et seq. These procedures ensure that all persons seeking Library records will receive prompt, accurate and courteous service without disrupting Library staff's other operational duties.
Procedures for Public Records Requests
- All public records requests shall be directed to the Library's Custodian of Records who will coordinate the Library's response. Members of the public should not enter nonpublic staff areas or direct a public records request to staff other than the designated Custodian of Records.
- Requests shall be directed to the Custodian of Records in the following ways:
- By voice mail: 415-557-4233;
- By email: firstname.lastname@example.org;
- By fax: 415-557-4239 ;
- or in person at the Main Library, 100 Larkin Street, Room 681.
- Written requests may be made on the Library's Public Records Request Form (PDF 91K) or by self-drafted inquiry. Requests must include a telephone number or other method for the Custodian of Records to contact the requesting party to clarify a request and/or advise the requesting party when records are ready.
- Records may ordinarily be reviewed and copies picked up in the Main Library, Room 681, Monday through Friday, from opening of the Main Library (opening hours vary) until 4 P.M., or by appointment. Requests received after 4 P.M. will be processed on the following business day.
- Records will be made available for reviewing in a library-designated area. Responsive records will be held for review for 5 business days after the requesting party has been notified (unless other arrangements are made in advance) and will then be returned to the appropriate files or to storage.
- The requesting party will be notified as soon as copies are available. Payment is required before releasing copies of requested records.
- Reviewing Documents: There is no charge to review records.
- Copying: 10 cents per page, 20 cents per page for 2-sided copies, or 1 cent per page for records routinely produced in multiple copies for public distribution. Copies of unusual format records may be obtained at the cost of reproduction.
- Recordings: $3.00 per videotape or DVD or $1.50 per audiotape.
- Postage: Requesting party shall prepay all postage or delivery costs.