Frequently Asked Questions

Account Settings
Choose your Library username, update your email address, configure default privacy settings for your shelves, and manage other features when you Log In to your account.
What if I'm still using Classic Catalog?
Borrow Items
Requesting items, item limits, fines and more
Computer Help & Technology
Using computers and other technology in the Library
Computer Reservation
Reserve the Library’s public computers online with your library card
Connecting to the Wireless Internet Network
Assistance connecting to the wireless network in all libraries
Digital Scanners
Available for reservation regular open hours 7 days a week  -  Magazines & Newspapers Microfilm Room Main Library
Donating to the Library
How to donate money and materials to the San Francisco Public Library
eBooks: Axis 360
Download eBooks onto your smartphones and tablets using the BLIO eBook reader app.
eBooks: OverDrive
Download eBooks onto your portable device, including Kindle, iPhone and Android.
eMedia: hoopla
Access movies, TV shows, music and audiobooks with portable devices including smartphones and tablets as well as conventional computers.
Formats
Find books, movies, eBooks, music, newpapers, magazines, ePeriodicals and more using Advanced Search and clicking on the format you are looking for.
What if I'm still using Classic Catalog?
Internet Information and Typewriters
Internet access information, disclaimers and typewriter location
Multifunctional Printers, Copiers & Scanners (MFDs)
All-in-one devices that photocopy, print & scan
New Catalog Layer
The new catalog layer, powered by BiblioCommons, replaces all the traditional functionality of the Classic Catalog and introduces easier searching, tracking holds, renewing check-outs, and enhanced social engagement.
PIN Information
Why do I need a PIN? How to reset your PIN if you forget it or you want to change it.
Printing
Costs and instructions about printing in the library and printing from anywhere.
Recently Returned
Build a list of all the titles you borrow
Search the Catalog
Various ways to search the catalog, from simple to sophisticated, and how to save searches for later use.
What if I'm still using Classic Catalog?
Shelves
Use your Shelves to keep track of everything you’ve read, watched or listened to, are currently reading, watching or listening to, or want to borrow in the future.
What if I'm still using Classic Catalog?
Suggest a Title FAQ
Request that the Library purchase a book, video or other item
Using Classic Catalog
Take our survey