eAudiobooks: Axis 360

Frequently Asked Questions
How do I find eAudiobooks on the San Francisco Public Library webpage?

From the Library home page, click on eLibrary in the blue menu bar and select eAudiobooks or just type sfpl.org/eAudiobooks into the address box. Here you will find our various eAudiobook platforms, including OverDrive, Axis 360.

What devices can I use to listen to Axis 360 eAudiobooks?

You can use any device running Android or the iOS operating systems. Go to the App Zone for details on system requirements.

How do I check out and use Axis 360 eAudiobooks?

View detailed instructions for iOS and Android devices (PDF).

How many holds can I place at one time?

You can place up to 20 holds at one time. These are not counted against your print book holds.

How many eAudiobooks can I check out at once?

You can check out up to 20 titles at one time. These are not counted against your limit for print materials.

What do I do when I receive notice that my hold is ready?

Be sure to read any instructions given in the email. Go to the link provided in the email and proceed to check out the item. You have 72 hours, once you receive the email, to check out your holds item before it expires and is given to the next patron on the holds list.

How long is the lending period for an eAudiobook?

It is the same as for a physical book – 21 days. You can adjust the checkout time to 7 or 14 days if you don’t need the full 21.

How do I return an Axis 360 eAudiobook early?

eAudiobooks from Axis 360 can be returned early using the Acoustik app. From your list of checked out titles, tap on the cover and you will see the option to "Return Item."

Who do I contact if I have a question or problem?

Please call (415-557-4400) or bring your device to your local library. You can also go to our website and fill out our online eBook/eAudiobook Help Form. This is the fastest way to get answers to your questions.

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