Each library user may place up to 15 requests at a time on library materials; the computer system won't let you place more than that.
When the item you requested is available, you will receive a notice via email or U.S. mail telling you where to pick up your request. At that time, you may want to call the branch where the item is being held to make sure it is ready for pickup. Items will be held for ten (10) days; if you do not claim them, they will be returned to the lending library.
See Request Items Details for information about Freezing holds if you are out of town and different Status Categories in the Request List.
Postal, telephone or email alerts are sent when requested materials are ready for pick up. Change which form is sent to you by
The telephone notification service is limited to the following area codes: 408, 415, 510, 650, 707, 831 and 925. If you choose Postal Mail or Telephone, make sure no email address is entered in the Email Address box. If you choose email, enter your email address, and click on the OK button. Once you choose email notification, you will no longer receive paper notices. You may call the Library at (415) 557-4400 or send an email to firstname.lastname@example.org to add or change your email address to receive electronic notices.