Policy Outline


I.                  Opening statements

§         Confidentiality of records

§         Intellectual freedom

§         Personal information the library collects and does not collect

§         Library records protected under California Government Code


II.               Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act (USA PATRIOT ACT)

§         General information

§         Sections 214-216 pertaining to libraries and book stores


III.           San Francisco’s Response to the USA PATRIOT ACT

§         Board of Supervisor’s resolution

§         Library Commission resolution

§         Proposition E, passed by voters March 2, 2004


IV.             Public computers

§         Computer reservation system and access

§         Search stations programmed to delete booking history


V.                Computer searching

§         Variety of search alternatives

§         Users prohibited from searching by barcode


VI.             Email and Web forms

§         Reference questions, regardless of format of transmission, treated with confidentiality

§         Email not necessarily secure against interception and disclosure


VII.         Links to other sites

§         SFPL not responsible for the privacy practices of other sites


VIII.      Library cards and circulation records

§         SFPL does not maintain a history of what a library user has previously checked out once books and materials have been returned on time 

§         When overdue materials are returned and the account is cleared, title information associated with the library card number is deleted

§         What information is needed to obtain a library card


IX.             Security

§         SFPL uses software programs that monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage

§         Unauthorized attempts to upload information or change information  prohibited under the Computer Fraud and Abuse Act of 1986 and 18 U.S.C. Section 1001 and 1030 

§         Except for the above purposes, no other attempts are made to identify individual library users or their usage habits


X.                Law enforcement

§         American judicial system provides the mechanism for seeking release of confidential records

§         Library records will not be made available to any agency of the state, federal or local government except pursuant to such process, order or subpoena as may be authorized under the authority of, and pursuant to, federal, state, or local law relating to civil, criminal, or administrative discovery procedures or legislative investigatory power


XI.             Information automatically collected and stored

§         Types of information automatically gathered for statistical purposes

§         Data collected not connected to any personal information or identity