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FAQ (Frequently Asked Questions)

Visiting the Library


Does the Library have typewriters or word processors?

The Main Library has one typewriter for public use on the 5th floor in the Typewriter Room.

Every computer on the reservation system provides access to Microsoft Office. Computer use is free (see below); printing costs 15¢ a page. The Chinatown Branch has computers that can produce Chinese characters.

Does the Library provide access to the Internet?

Yes. Internet PCs are available at the Main Library and at all the branches. Please telephone the branch you intend to visit for information about rules and current availability. 

Library users can sign up for Internet PCs via a computerized reservation system. On the Library's home page, click Reserve a Computer, enter your library card number without spaces, and click on the Submit button. In the Library, you may also sign up at Library Catalog PCs, which are marked with orange tags. There are also several 15 minute Express terminals throughout the Main Library which may be used without a library card.

Read the Reserving a Computer FAQ.

Does the Library provide wireless access to the Internet?

Public wireless network access (WiFi) is currently available at the Main Library (in all public areas) and at all neighborhood branches.

San Francisco Public Library, a department of the City & County of San Francisco, is providing wireless access as a public service free of charge subject to the terms and conditions of use as follows.

Limitations & Disclaimers

  • Wireless access is provided to me as a public service free of charge on an as-is basis with no guarantee and no warranty.
  • Information passing through the Library's wireless access is not secured and could be monitored, captured, or altered by others.
  • It is my sole responsibility to protect my information from all risks associated with using the Internet, including any damage, loss, or theft that may occur as a result of my use of the Library's wireless access.
  • Library staff is not able to provide technical assistance and assumes no responsibility for laptop configurations, security or changes to data files resulting from connection to the Library's network.
  • The Library assumes no responsibility for the safety of equipment; users must keep their equipment with them at all times and may only use electrical outlets at public tables.
  • In using this free Internet access, I agree and hereby release, indemnify, and hold harmless, the City and County of San Francisco, its officers and employees, and any affiliate, from any damage that may result in my use of this wireless access.
  • While using this wireless access, I acknowledge that I am subject to, and agree to abide by all laws, and all rules and regulations of the City & County of San Francisco, the State of California, and the federal government that is applicable to Internet use.
  • At its sole discretion, the City and County of San Francisco may terminate this public service at anytime without prior notice.
  • Printing is not available via the wireless connection at this time.

View more information about connecting to the Wireless Internet Network

What options do I have for printing from Library computers?

Printing is available for a fee (15 cents per page) from all Library computers including Library Catalog PCs. Color prints are available only at the Main Library and cost 50 cents per page.

How to Print from a Library Computer

Request a print job from a Library computer by selecting File from the drop down menu and then Print Preview. Then check to see the total number of pages in your print job. From the Print Preview screen, select File and Print. In the Page Range, you can choose to print All or just certain pages. When you are done, select OK. In the popup window, give your print job a Name. The Library recommends skipping the password option. Select OK. At the Main Library you have the option of printing in black and white or color. If you select color by mistake, you will have to return to a computer to change the print job to black and white.

Retrieve and pay for the prints at the nearest Print Release Station; ask Library staff which Print Station is connected to the computer you used. Prints can be retrieved for up to two hours after your computer session expires. You only pay for prints that you retrieve, although you cannot change the print job once it is at the Print Station.

Printing in black and white costs 15 cents per page. Patrons at the Main Library have the option of printing in color which costs 50 cents per page. The color prints are retrieved on the 5th Floor in the Magazines and Newspapers area. For all printing, payment must be made by SFPL copy cards or SFPL Library cards that accept cash. Machines for purchasing cards or adding cash to cards are available at every SFPL location.


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Last Modified: February 26, 2009

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