We've all been there: a tense meeting, a disagreement with a colleague, or a conversation that spirals into frustration. When people work toward a common goal, different values, communication styles, and priorities can create friction—and before you know it, emotions take over and cloud our best judgment.
The good news? Science shows us there's a better way.
Drawing on brain science and social intelligence research, this interactive course will equip you with practical tools to handle difficult conversations, manage your emotional responses, and build stronger working relationships.
What You'll Learn:
Walk away with strategies you can use immediately to transform conflict into collaboration.
As a certified executive coach from Berkeley Executive Coaching Institute, Cathy helps mission-based leaders navigate career development, organizational change, and team management with heart and meaning. Her company, Whimsy@Work LLC, was founded on the premise that authentic human connection—through storytelling, mutual respect, play, and humor—opens creative pathways to innovation. Throughout her higher ed career, she delivered "impossible" on-time, on-budget projects at Harvard, UC-Berkeley, and UW-Madison. Her team-building program leverages lightness and joy to inspire creativity and build trust for high-performance teams. Change is hard—so why not bring some whimsy to the work?
LOCATION:Virtual Library CLASS:PUBLIC TRANSP:TRANSPARENT END:VEVENT BEGIN:VALARM TRIGGER:-PT1440M ACTION:DISPLAY DESCRIPTION:Event Reminder - Presentation: Problem-Solving at Work END:VALARM END:VCALENDAR