Presentation: Medicare Open Enrollment

Key Changes, Tips, and Fraud Prevention for 2025
Tuesday, 11/25/2025
11:30 - 1:00
Virtual Library

United States

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This comprehensive Medicare Open Enrollment presentation provides essential guidance for beneficiaries navigating the 2025 enrollment period (October 15 - December 7). The program covers the two main Medicare coverage options — Original Medicare and Medicare Advantage — while highlighting key considerations for selecting health and drug plans. Participants learn about upcoming program changes and enhancements, the importance of reviewing Annual Notice of Change documents, and how to utilize Medicare.gov's improved comparison tools with new features for provider lookup and benefit searches. The presentation emphasizes financial assistance programs such as Medicare Savings Programs and Extra Help, addresses fraud prevention strategies, and showcases digital Medicare resources for managing healthcare information. Additionally, the program provides regional contact information and support resources, ensuring beneficiaries have the knowledge and tools needed to make informed healthcare coverage decisions during the enrollment period.

About the presenter: Jienelle Herndon, MSN-RN, FNP-C, is an Air Force veteran and healthcare professional specializing in clinical care and strategic outreach to improve health outcomes. She holds a BSN from Westminster College and an MSN as a Nurse Practitioner from Duke University. As a Health Insurance Specialist with the San Francisco Office of Program Operations & Local Engagement (OPOLE), Jienelle educates beneficiaries and stakeholders through webinars and gathers feedback for policy improvement. She leads outreach efforts to key populations, including veterans, advanced practice nurses, the unhoused, recently incarcerated individuals, and AANHPI communities. 

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This program is sponsored by Friends of the San Francisco Public Library.

Attending Programs

All programs are drop-in (no registration necessary) unless otherwise noted. All SFPL locations are wheelchair accessible. For accommodations (such as ASL), call (415) 557-4557 or contact accessibility@sfpl.org. Requesting at least 3 business days in advance will help ensure availability.

This program will be conducted in English unless otherwise noted.

Notice: This event may be filmed or photographed. By participating in this event, you consent to have your likeness used for the Library’s archival purposes and promotional materials. If you do not want to be photographed, please inform a staff person or the photographer. A sticker will be provided to help identify you so that we can avoid capturing your image.

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This program uses a third-party website link. By clicking on the third-party website link, you will leave SFPL's website and enter a website not operated by SFPL. This service may collect personally identifying information about you, such as name, username, email address, and password. This service will treat the information it collects about you pursuant to its own privacy policy. We encourage you to review the privacy policies of each third-party website or service that you visit or use, including those third parties with whom you interact through our Library services. For more information about these third-party links, please see the section of SFPL’s Privacy Policy describing Links to Other Sites.

The views and opinions expressed in programs presented by groups unaffiliated with SFPL do not necessarily reflect the official policy or position of SFPL or the City.