1. 72-hour Checkout Window Missed (most common)

You have 72 hours to check out a hold, or it will go to the next person in the queue. Please check your notification settings in Libby or Hoopla to ensure you are notified based on your preferences. If you miss your checkout window, you will have to place the hold again. 
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2. Digital License Discontinued

San Francisco Treasurer & Tax Collector notice

Aviso del Tesorero y Recaudador de Impuestos de San Francisco

ProQuest African American Heritage was created in partnership with leading African American genealogists and recognized leaders in genealogical information to develop a comprehensive mix of resources, records, and tools specifically pertaining to African Americans.

As a consequence of slavery and the changing legal status of African Americans, research in this area can be more challenging than other genealogical inquiries.

You can now borrow Flex titles from Hoopla . Learn more about them below!

Flex Borrow

Flex Borrow titles are marked with a circling-arrows symbol and are immediately available or waitlisted, similar to a physical book. Holds can be placed on Flex Borrow titles.

You get 10 Flex Borrows per month.

Instant Borrow

Instant Borrow titles are marked with a lightning bolt symbol and are immediately available — no waiting.

You get 30 Instant Borrows per month.

Borrowing Content on Hoopla

Questions

Baker & Taylor, the company that maintains Boundless, is going out of business at the end of 2025. Due to the company's sudden closure, the Boundless platform was retired on December 8, 2025. On December 15, 2025, many Boundless titles will available from Hoopla Digital , an alternate platform with thousands of digital titles.

Key Dates