Expired Library Account

If your library account is expired, your Kanopy access will be blocked. To renew your library account, call 415-557-4400 or send an email .

Inactive Kanopy Account

If time has passed since you last used Kanopy, you may need to re-enter your card number and PIN/password in your Kanopy account settings.

Here are the steps to do this:

To access Hoopla ebooks on an e-ink tablet, consider using *Boox .

*As of 2024, Boox is compatible with ebooks from the Hoopla Digital service, but the Library cannot guarantee titles will be fully accessible. For more information, please contact Boox Support .

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STEP 1: From eMagazines & eNewspapers  or Articles & Databases , click The Wall Street Journal (wsj.com) access link.

From eMagazines & eNewspapers, scroll down to eNews. From Articles & Databases, use the Filter by Letter tool and select W.

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STEP 2: Log in with your 14-digit card number (barcode) and PIN/password.

To reset or create your PIN/password, use the PIN Reset Tool .