How do I return an ebook early?

Submitted by Anonymous (not verified) on

NOTE: All ebooks and eaudiobooks return on their own, so there's no need to return them early. They will disappear from your library account and device once the loan period has ended. If you are using BiblioCommons (SFPL Catalog) to manage your ebook loans, please wait 15-20 minutes for this transaction to take effect.

if you would like to return a digital title early to free up space or to help reduce wait times, please see the instructions below. 

Libby App

1. Open the Libby app on your computer, phone, or tablet.

Why can't kids under 13 choose their own user names?

Submitted by Anonymous (not verified) on

The Bibliocommons catalog offers adults and teens ages 13 and up the opportunity to use its social media components, but restricts children under the age of 13 from using these components. In the U.S., children under 13 are not allowed to enter free-text websites without explicit parental approval (per COPPA, the Child Online Privacy Protection Act). Kids can create a username color/animal/number format, but will not be able to create a personal user name until they turn 13.

How do I turn on the Single Click Holds feature?

Submitted by Anonymous (not verified) on

Single Clicks Holds is a way to have your holds automatically sent to a preferred branch.

Here is how to turn on the SINGLE CLICK HOLDS option:

1. Log in to the Bibliocommons catalog by going to our home page sfpl.org  and click the LOG IN/MY SFPL link near the top, center of the screen. Enter your full 14 digit library card number or user name, and PIN/password.

2. Once you have successfully logged in. click on YOUR USER NAME on the top, right side of the screen, and select the ON HOLD option from the drop down menu.

How do I find other books about the same topics?

Submitted by Anonymous (not verified) on

We have a great resource for reader's advisory/suggested read-alikes called Novelist. 

There are a couple ways you can get to it.

1. From our homepage sfpl.org , type a topic you want to find books about in the main search box on the top right side of the screen and click on the magnifying glass or hit enter on your keyboard.

2. This will take you to a search results page. Click on the title that most interests you.

3. You will now be on a title's information page. On the right side is a column called EXPLORE FURTHER. 

How do I do a Preferred Search?

Submitted by Anonymous (not verified) on

Preferred Search is how you would be notified about new titles added to the catalog.

Please follow the steps below to create a Preferred Search List.

1. From our homepage www.sfpl.org  hover over the BOOKS & MEDIA tab and select CLASSIC CATALOG from the drop down menu.

2. Click on the LOG IN button.

3. Enter your Library Card Number and your Personal PIN number and click the LOG IN button.

4. Select the SEARCH THE CATALOG link.

How do I remove items from my Borrowing History?

Submitted by Anonymous (not verified) on

Unfortunately, you CANNOT remove items from, or otherwise edit, your Borrowing History. It straight up remembers everything you've checked out, and the only way to delete one thing is to delete them all.

HOWEVER! Bibliocommons offers the Completed Shelf feature. You can add whatever items you want from your Borrowing History to the Completed Shelf, and delete whatever you want as well.

How do I suggest a title?

Submitted by Anonymous (not verified) on

STEP 1: Log into your library account dashboard.

Log In with your 14-digit library card number/username and PIN/password and click My Library Dashboard  (BiblioCommons Catalog) under your username. If you need to reset your PIN or password, please use our PIN/password Reset Tool .

STEP 2: Click Submit a Suggestion.

Under My Borrowing on the left side of your Library Dashboard, click Submit a Suggestion (or Suggested this Month to track prior suggestions). You may submit 10 per month.

How do I import my lists from the Classic catalog in the Bibliocommons catalog?

Submitted by Anonymous (not verified) on

Here are directions on how to import your Classic Catalog lists into the Bibliocommons catalog:

1. Once you are logged in to the Bibliocommons catalog, click on YOUR USER NAME on the top, right side of the screen, and choose FOR LATER  from the drop down menu.

 2.You will see a button called IMPORT LIST ITEMS; clicking on that will import everything from the Classic Catalog into Bibliocommons

如何使用取票易 (Discover & Go)?

Submitted by Anonymous (not verified) on

[Image: discover and go logo]使用Discover & Go 預訂和打印博物館、科學中心、動物園、劇院、游泳池及其他文化場館的入場門票。

簡單步驟

-使用圖書證號碼和個人密碼登入你的圖書館帳戶:sfpl.discoverandgo.net
-點擊日曆選擇你想去的日期,瀏覽可預訂參觀的地方 (Available Attractions) ,選定地點及時間。
-在選定地點框內,點擊預訂 “Reserve” 
-不要忘記,一旦你打印或下載你的門票,便無法取消你的預訂。請留待最後一刻才打印或下載你的門票,以便在你需要取消計劃時,不會做成得票無所用。
-玩得盡興!

請注意:

Does SFPL offer exam proctoring?

Submitted by Anonymous (not verified) on

Sorry, San Francisco Public Library does NOT offer exam proctoring services. Here are some local places that do: 

Note: Many of the places offering proctoring services on this link have suspended the service. Please contact the location to find out more.

Daly City Library

Location: Daly City

Fee: 50$/exam. Cash/Check/Card

Limitations: Daly City, Colma & Broadmoor Residents Only

Website: https://www.dalycity.org/272/Test-Proctoring