Do I have to log in to use the catalog or website?

Submitted by Anonymous (not verified) on

You can use the BiblioCommons catalog , the Classic Catalog , and SFPL website without logging in. To access your library account online, you must login to BiblioCommons or to the Classic Catalog.

To sync BiblioCommons features with your existing Library Card account, there is a one-time registration using your existing Library Card number (barcode) and PIN (password). The good news is, once you register, you can use your username OR barcode to log in to BiblioCommons -- you don't need to enter your 14-digit library card number.

Does the library have headphones I can use?

Submitted by Anonymous (not verified) on

-Sound is enabled on all public PCs but must be used with headphones.
-SFPL does not supply headphones.
-Currently, volume control is available on all public PCs (not OPACs) through use of the keyboard:
-Windows XP - use Windows key [Image: Windows key icon] and up/down arrows.
-Windows 7 - use Ctrl key and up/down arrows

-Please keep volume on your headphones low enough so others cannot hear.

I did not receive email that my item is due / overdue / ready for pickup

Submitted by Anonymous (not verified) on

We recognize that receiving email notices about your library account is important to you. However, email often bounces or ends up in your spam folder, or there may be problems on our end where it fails to send or problems on your email provider’s end where it’s not received.

As a result, we recommend that you add 2 email addresses to your library record, signup for LibraryElf, and configure your spam folder:

Placing a hold/ Reserving an Item

Submitted by Anonymous (not verified) on

-Use the search box at https://sfpl.bibliocommons.com/ to find the item you want. Click the green Place Hold button.

 

-Sign in when prompted, and select your pickup location. Confirm by clicking the blue Place Hold button.

 

 

If you don't have a Bibliocommons account or prefer to use the Classic Catalog , you can find a link to it in the footer of every page of the Library's website.

Conducting a Search and Using the Filters

Submitted by Anonymous (not verified) on

From our home page sfpl.org  you can type in the exact title - or any other search term you want - into the large search box at the top of the screen, all the way to the right.

1. Let’s say I am looking for the DVD of ‘The Heart is a Lonely Hunter" - I would type the full title into the search box and click the magnifying glass.

2. When you hit enter or click on the magnifying glass it will send you to a search results page, which will show everything that comes back with that title, or things that have those words somewhere in the record.

How do I add / change my email address?

Submitted by Anonymous (not verified) on

Login to your Classic Catalog account with your library card barcode number and PIN.

Click "Modify Personal Information" and enter your email address. If you have 2 email addresses (work and home, for example), you can enter both email addresses separated by a comma (no spaces).

Tick the button for email under "I would like to receive my email notices from the Library by"

Click "ok" and then close the window.

[Image: image of modify personal information]